Privacy Policy

Backeer MailServer ("we", "us", or "our") respects your privacy. This Privacy Policy describes how your information is collected, processed, and protected when you use our dedicated cloud email server solutions.

1. Collected Information

For service configuration and account management purposes, we collect the following limited information:

• Account Credentials: Full name, company name, billing details, and registration email.
• Technical Metadata: Access IPs, server runtime logs, and performance metrics (CPU, memory consumption).

2. Email Data Confidentiality (Zero-Read Promise)

All cloud mail servers are single-tenant dedicated instances. We strictly implement a Zero-Read policy. Backeer technical staff and third parties have no access to raw email databases, transit contents, or user passwords. Your storage is protected by solid disk-level encryption.

3. Purpose of Processing

We process account and technical metrics solely to keep your virtual instances operational, troubleshoot hardware/network issues, and meet our strict uptime obligations under the SLA.

4. Security Safeguards

Your systems are hardened using production-grade protocols (mandatory SSL/TLS for SMTP/IMAP, 2048-bit RSA DKIM signatures, and SSH-key authorization). Network-level security rules are deployed to restrict illegitimate system entry.

5. Get in Touch

For questions regarding your privacy rights, please write to us at [email protected].